Terms and Conditions
·
Rates specified are for a minimum of 24
hours rental. Additional hours will be calculated, per hour up to a maximum of
5 hours only (RM60 per hour) after that will charge 1 day.
Payment
·
The hirer shall pay the owner for the
hire of the vehicle the sum of sums specified in the Rental Agreement upon
vehicle collection and authorizes the owner to charge all amounts payable to
the hirer’s account.
·
No refunds, either in part or in full,
will be made for unused rental. For cancellation of booking at any time by
hirer, booking fees paid shall be forfeited.
Rates include:
·
5000KM per month for service and
maintenance.
·
The rental rates include full indemnity
for accidental damage to third party property and bodily injuries. However, in
line with the commercial insurance practice, the customer is always responsible
for an amount equivalent to the excess clause not exceeding for Group A (RM2 500),
Group B (RM5 000) and Group C (RM10 000).
·
We offer the customer the option to
waive the financial responsibility resulting from damage vehicle while it under
rental agreement. This can be done by accepting the Collision Damage Waiver
(CDW) at the time of taking delivery of the vehicle on payment of 10% from
rental rates. However the customer is liable for a Non-Waiverable Damage Excess
for Group A (RM1 500), Group B (RM2 500) and C (RM5 000).
·
In addition to the rent charges, the
customer is required to have a cash security deposit and an equivalent as a
guarantee of proper usage of the vehicle for the entire duration of the
contract, sum which will be reimbursed if no damage or summons is notified after
14 working days after return the vehicle.
GROUP
|
1 – 6 DAYS
|
7 – 14 DAYS
|
15– 30 DAYS
|
A
|
300.00
|
800.00
|
1500.00
|
B
|
400.00
|
900.00
|
1700.00
|
C
|
500.00
|
1000.00
|
2000.00
|
Deposit will be refunded to customer
based on schedule below
RENTAL PERIOD
|
REFUND DATE
|
10 – 25
|
30
|
26 – 9
|
15
|
Rates exclude:
·
Damage due to negligence, tyre
punctures and burst tyres, fuel errors, lack of electricity because of
forgotten turned off electrical devices, loss or damage to the vehicle
accessories.
·
The customer is reminded that under
body and overhead damage is at their own risk at all time. All insurance is
void if vehicles are driven on unsealed and unmade roads or surfaces.
·
Rates do not include petrol, toll fees
(cash, SmartTag or Touch 'n Go), Singapore permit, parking charges, traffic
fines, airport charges, fuel & other optional charges.
Driver Regulation
·
Renters must be between the age of 20
and 65 years old.
·
Renters must possess a valid local
driving license or an international driving permit with qualified driving
experience of at least one year.
·
Additional RM50 will be charged for a
second driver.
Document Requirement
·
Photocopy of driver NRIC/Passport and
License
·
Photocopy of NRIC/Passport of guarantor
·
Photocopy of Utilities Bills (only for
local renter)
·
Business Card (if any)
Parking Fees and Traffic Fines
·
Renters are responsible for all parking
fees and traffic fines incurred during the rental period.
·
Renters will be charged an additional
of RM50.00 for every summons paid by Al-Fajr Johor Car Rental.
Extension of Rental
·
Should renters wish to extend the
rental or appoint any additional drivers, it is compulsory to inform Al-Fajr Johor
Car Rental Services immediately at hotline number 010-5371569
Booking Cancellations
·
Booking deposit of RM300.00 are non-refundable
and a penalty of RM300.00 will be imposed if cancellation is made before 24
hours from the date of rental.
Driving Restriction
·
All Malaysia vehicles are strictly
prohibited from being driven into Thailand.
Optional
·
Child seats are available at RM100.00
nett per unit per rental and subject to availability.
·
GPS Navigator are available at RM100.00
nett per unit per rental and subject to availability.
Delivery and Collection Service
·
Free delivery and pick up services are
provided for hotel situated within 30 kilometres
from the office for a minimum rental of 3 days.
·
RM50.00
nett will be charged for delivery and pick up for reservation less than 3
days.
·
Delivery
and collection services are not applicable after operating hours (9:00 am -
5:00 pm). A fee of RM60.00 nett will be levied for this service.
·
Delivery
and collection services at airport, a fee of RM150.00 nett will be levied for this
service.
Vehicle Condition
·
Upon return, the car has to be in the same
condition as when it was rented. Failing which, the renter will be liable for
the cost of restoring the vehicle to its original condition.
·
The customer is responsible to return
the vehicle for servicing and maintenance every 5000KM, any damage to the vehicle
due to late maintenance will be responsibility of the customer. We reserve the
right to impose a penalty of RM1 per KM after 500KM exceeding the service
limit.
Prohibition of Goods
·
All prohibited goods (such as pirated
VCDs, drugs, alcohol, etc.) and goods with an unpleasant odour are also
strictly prohibited from being carried in the vehicle (eg. durian, salted fish,
etc.). Renter will be responsible to pay all costs of removing odours,
including air-conditioning service and loss of rental days for the company.